6 Simple tips to improving your company’s customer experience

Meagen MedinaBusiness Insurance, Risk Management

sinclair customer service

People buy from people they know, like and trust.  People are loyal to brands who consistently deliver on promises made and who treat them with respect.  It all comes down to the customer experience and customer service. A strong company will already have great customer relationships. But a smart company will always be asking “How is my customer’s experience with … Read More

CT Trucking Insurance: Can Technology Improve Fleet Operations? Part 2

srfmAdminCommercial Auto Insurance, Trucking and Transportation

CT Trucking Insurance: Can Technology Improve Fleet Operations? Part 2  As we previously mentioned, the integration of new technologies has helped commercial fleet owners monitor their vehicles and drivers, but the question remains, are these efforts actually improving industry efficiency and safety? The answer in most cases is yes. Fleet owners and industry members report that GPS monitoring and electronic … Read More

CT Trucking Insurance: Can Technology Improve Fleet Operations? Part 1

srfmAdminCommercial Auto Insurance, Trucking and Transportation

CT Trucking Insurance: Can Technology Improve Fleet Operations? Part 1  Over the last few years, there has been a growing interest in the integrated use of telecommunications and informatics, such as Global Positioning Systems (GPS), in commercial vehicles to improve safety and efficiency. Originally relying on simple GPS tracking systems, trucking fleets have been monitoring their vehicles and drivers for … Read More

Wallingford Business Insurance: ACA Allows Bare-bones Healthcare

srfmAdminBusiness Insurance

Wallingford Business Insurance: ACA Allows Bare-bones Healthcare Controversy over the Affordable Care Act (ACA) has yet to fade out even four years after the legislation passed. Business and officials are stuck in a seemingly endless battle of wits. Corporate leaders are looking to ease the transition into providing many hourly-wage, short-term and variable-hour workers with affordable healthcare options under the … Read More

Connecticut Business Insurance: Wellness Programs Cut Costs

srfmAdminBusiness Insurance, Workers Compensation

Connecticut Business Insurance: Wellness Programs Cut Costs Wellness programs are Connecticut business antidotes to increased workers compensation rates, and higher healthcare costs. As Connecticut business owners prepare to absorb even higher healthcare costs with the Affordable Care Act, companies are looking for ways to offset costs elsewhere. One of those strategies is implementing wellness programs. A recent survey conducted by … Read More

New Chrysler Commercial Vehicles of 2013

srfmAdminAuto Insurance, Commercial Auto Insurance

New Chrysler Commercial Vehicles of 2013 In 2009, the nearly century old company founded by Walter Chrysler merged an alliance with Italian manufacturer, Fiat. This collaboration formed the Chrysler Group LLC. Although Fiat holds a majority of the company, this relationship has ultimately improved Chrysler’s sales. When the nation’s economy plunged, automakers’ sales sunk too. Chrysler was not the exception; … Read More

5 Simple Tips to Protect Your Business Against Data Loss

srfmAdminBusiness Insurance

5 Simple Tips to Protect Your Business Against Data Loss Data loss can be a nightmare for businesses. Yet a recent study by Symantec found that 57% of small businesses have no data recovery plan in place. Inaction can have serious financial consequences for business owners. Mashable recently compiled some tips on to protect your business against data loss. Protect … Read More