6 Simple tips to improving your company’s customer experience

Meagen MedinaBusiness Insurance, Risk Management, UncategorizedLeave a Comment

sinclair customer service

People buy from people they know, like and trust.  People are loyal to brands who consistently deliver on promises made and who treat them with respect.  It all comes down to the customer experience and customer service. A strong company will already have great customer relationships. But a smart company will always be asking “How is my customer’s experience with … Read More

Thanksgiving safety tips – from traveling to deep frying the turkey

Mary McGrathCondo Insurance, Homeowners Insurance, private client group insurance, UncategorizedLeave a Comment

Millions of people travel from near and far to spend Thanksgiving with loved ones – it’s one of the busiest travel times of the year. The holiday is also a time when people spend a lot of time in the kitchen whipping up their Thanksgiving dinner and all the trimmings – resulting in a spike of house fires claims. Whether … Read More

Trick or Treating and Keeping it Safe this Halloween!

Jenn DwyerHealth Insurance, Homeowners Insurance, UncategorizedLeave a Comment

halloween

It’s the time of year for costumes, sweets, and tricks and treats. While Halloween offers plenty of make-believe fun, it can also bring real safety risks for children, adults, and pets. With their minds focused on getting tasty treats, kids are twice as likely to be hit by a car while darting across dark streets on Halloween than any other … Read More

How to Protect Your Second Home When You’re Not There

John PhillipsHomeowners Insurance, private client group insurance, UncategorizedLeave a Comment

You’ve finally purchased your vacation home! It’s states away in a city you always felt at peace in. You’ve furnished the place with all the best appliances and adorned it with your favorite art pieces to make it truly feel like your home away from home. A vacation property can be a wonderful investment, but no one wants to see … Read More

3 Ways to Keep Your Employees Engaged at Work

Matt BauerBusiness Insurance, Employee Benefits, Human Resource Consulting, Uncategorized

Employee engagement keeps the world turning when it comes to the workplace. There’s tremendous power in having a staff that actually likes each other, values involvement, and communicates well. Disengaged corporate climates remain all too prevalent in today’s workforce, however. In fact, a whopping 70% of employees surveyed by Gallup report that they are not engaged at work! Matters of … Read More

Thinking of renting your home out via Airbnb – Not so fast!

Jenn DwyerCondo Insurance, Homeowners Insurance, UncategorizedLeave a Comment

renting home AirBnB

It sounds like a great idea – you won’t be using your home during a specific period of time, so why not rent it out and make some quick cash? Sounds like a win-win, right? Eh…. maybe not. Listing your home for rent through Web sites like Airbnb, HomeAway and VRBO (Vacation Rentals by Owner) can be fairly simple. But playing host to unknown … Read More

COBRA Refresher: 4 Important Notices That You Need to Know About

Shannon HudspethBusiness Insurance, Employee Benefits, Health Insurance, Human Resource Consulting, Uncategorized

COBRA Refresher

According to the Consolidated Omnibus Budget and Reconciliation Act (COBRA), employers who offer a group health plan for more than 20 employees must offer temporary continuous coverage to qualifying beneficiaries after qualifying events. A qualified beneficiary generally is an individual covered by a group health plan on the day before a qualifying event who is either an employee, the employee’s … Read More

Contractors: Get your subcontractor insurance house in order!

Jonathan BelekConstruction Industry, Contractors insurance, Risk Management, Uncategorized, Workers Compensation

It’s a tough landscape for the building trades in Connecticut. Jobs are out there, but bidding is competitive and margins are tight. We’re nearly 10 years past its beginning, but we’re still not fully recovered from the Great Recession that wiped out trillions of dollars in real estate equity. Given that reality, it doesn’t surprise me when a construction firm … Read More